ABOUT US

Kalouick CRM Solutions Pty. Ltd. is a Queensland-based and owned company.

Kalouick CRM Solutions at a glance:

We are a family owned business
We have 15-years experience in the Motor Industry
We pride ourselves on excellence in sales, service and Customer Satisfaction

Kalouick CRM Solutions is a specialist CRM company offering outbound telemarketing services including Sales & Service lead generation / prospecting, sales lead generation, satisfaction follow-up calls and database cleansing for Retail Car Dealerships.

Prior to establishing Kalouick CRM Solutions, Kale has worked with many large Australian dealerships as well as setting up and managing call centres and is experienced in the following:

Telesales
Complaint Handling
Lead Generation
Maintaining Databases
Follow-up calls
SMS Campaigns
Business-to-consumer outcomes
Business-to-business outcomes
Extensive knowledge of the Pentana suite of products:

eraPower

ERAnet

ERALink - we can write any report you need in 6913

DealerPRO

DealerSocket

NOVA

Extensive knowledge of Titan DMS
Extensive knowledge of TUNE DMS

Kalouick CRM Solutions is community-minded and we support our local community, charities and schools.

We are a proud member of The Fred Hollows Foundation Miracle Donation Club.

"Every Eye is an Eye"

We also support the following endeavours:

Regents Parks State School Fun Run, which assists in raising funds for their STEM program.
Ambulance Active
AiPol - supporting Policing

Why Use Us:

We specialise in all forms of outbound telemarketing and all calls are tailored to your individual needs and is one of the only forms of direct contact with your customer that requires an immediate response. No job is too big or too small and we can tailor a solution that meets your budget.

What Does CRM do:

Retains customers and increases revenue in both the Showroom & Service departments and overall improves dealer / customer relationship
Actively tracks and manages customer information with every completed call / outcome saved in your DMS - most dealers do not use the CRM features of Pentana but we do! One place to store all customer information means your conversations are always personal, relevant, and up to date
Track any lost sales and / or service leads
Captures customer emails
You’ll find more leads, close more deals, and keep more customers
Increased productivity and sales forecasting
Provides Reliable reporting

Keep your hard-earned customers

Don't lose customers to poor follow up or ineffective CRMs. Keep and grow your business.

Why We are Different to the Competition:

No setup fees, no lock-in contracts.

- No hidden fees

- No overseas calls

- No Commissions, just pay an hourly rate for the work we complete.

No monthly fees and no charge for any database corrections, which we make for you directly into your DMS.
Experienced, results oriented, professional team.
Personalised and very responsive service.
Daily reporting, monitoring and improvement, which gives you constant feedback on how we are progressing.
Comprehensive End-of-Month reporting for every marketing campaign.